- Arusha, Tanzania
At Isimila Tanzania Adventures, your privacy matters deeply to us. Whether you are just browsing our website or sending us a trip enquiry, we want you to feel safe and respected. This Privacy Policy explains how we collect, use, protect, and share your personal information when you engage with us.
We believe in being open and honest about how your data is used. We never misuse your trust.
We are Isimila Tanzania Adventures, a locally owned and operated travel company based in Arusha, Tanzania. We create meaningful travel experiences across Tanzania, from classic safaris and mountain climbs to cultural tours and beach escapes.
You can reach us at:
When you interact with us, we may collect the following types of personal data:
When you make an enquiry:
When you use our website:
If you book a trip:
We only collect what is necessary to provide the best possible service to you.
We collect your data to help us:
We will never use your data for mass marketing unless you explicitly tell us you want to hear from us.
We store your data securely using password-protected systems and encrypted communication tools. Only authorised members of our team can access your information, and we handle it with care and confidentiality.
We will never sell or rent your information to anyone. If we need to share it with a trusted local partner (such as a lodge or driver), it will only be for the purpose of delivering your trip as planned.
Under the GDPR and other data protection laws, we rely on several legal bases to process your information:
We only keep your information for as long as we need it. This usually means:
When we no longer need your data, we delete it safely and completely.
If you are in the EU, UK or a country with strong privacy laws, you have the right to:
To make a request, just email us info@isimila-tanzania-adventures.com and we will respond within 30 days.
Since we are based in Tanzania, your data may be stored or processed outside your home country. We follow best practices to keep it safe and ensure that it is handled in line with global data protection standards.
We use secure servers, trusted cloud providers, and encrypted systems wherever possible.
Our website uses cookies to help us understand how visitors use our site and improve your experience. We only use essential and analytical cookies. These may track pages visited, time spent, and general location (not your exact address).
You can accept or decline cookies using the banner when you first visit our site, and you can change your settings any time.
If you send us a message or enquiry, we will respond using the email address you provided. We do not add you to a mailing list unless you give us clear permission. We will never send you spam.
If you do subscribe to our updates or newsletter, you can unsubscribe at any time with a single click.
We may use secure third-party tools like:
These tools are carefully chosen, and we ensure they respect your privacy and security.
We may update this policy occasionally to reflect changes in the law or improvements to our service. If we make significant changes, we will notify you via our website or direct communication.
The date at the top of this page always shows the current version.
If you have any questions, concerns, or requests about your personal information, please contact us directly.
We are here to help and happy to explain anything you are unsure about.
Isimila Tanzania Adventures
Arusha, Tanzania
Email: info@isimila-tanzania-adventures.com
Phone: +255 786 239 629
Website: www.isimila-tanzania-adventures.com
Typically replies within a day
👋Hi there! Need help? We’re here to assist